Friday, January 4, 2013

Selling the pure quality of Blu-ray

September 30, 2011
For an informed view on connected entertainment in the UK & Ireland, visit Cue Entertainment 


Blu-ray Discs have several appealing aspects in that they are high-tech, convenient and portable. But most of all they offer indisputably the finest quality in home entertainment, and the industry must make that their calling card.

The format offers high definition pictures – in stereoscopic 3D if you want it – with lossless sound that surpasses anything that has gone before. When connected to an HD flat panel screen and a home cinema sound system, the result is a front-row seat for a multi-million dollar movie, high-class television show, rock concert or opera. Within the Blu-ray Disc and player lies the potential for perfect reproduction of audio-visual content – the ultimate in quality entertainment.

Those of us in the business tend to assume that the quality of Blu-ray will sell itself but the consumer has a completely different view of quality, one that is based more on the “look and feel” of their smartphone or tablet device than on the ability to recreate a semblance of reality in the living room.

The increased consumption of content on hand-held devices means that the need for accurate reproduction of such intangibles as “light and shade” and “dynamic range” has been overtaken by the far more tangible concepts of “bright” and “loud”. Because live entertainment is amplified and distorted, and theatrical lanterns and effects supplant natural light, the point of reference has moved.

When life becomes a simulation of music videos on TV, consumers expect delivery of this digitally recreated reality in a format appropriate to daylight consumption on the move. They redefine quality as this ability. It becomes the defining term for a responsive touch-screen tablet that can make YouTube videos look good. It does not reside within a series of boxes in the main viewing room at home; it follows the owner out into the world.

Here too, lies the problem with S3D screens. People in the trade argue that the best quality stereoscopic images for the home come from Full HD 3DTV screens with active shutter glasses, as supplied by manufacturers such as Panasonic and Samsung. With 1080p resolution, a wide angle of view and minimal reduction in brightness, such screens are the perfect complement for a 3D Blu-ray player.

Yet the biggest news in 3D at the recent IFA consumer electronics show in Berlin was the glasses-free TV from Toshiba, a quality brand if ever there was one. Here is a screen that has lower resolution than other models, a narrow and sharply defined angle of view for a maximum of nine viewers, and a price tag around €8,000 (£7,000) when it goes on sale in Germany towards the end of the year. The market penetration figures will be interesting.

A Nielsen survey of US households in November last year revealed that one in five HDTV owners received standard definition programmes only. Most of these viewers were very happy with the quality of their picture.

Other studies, at least one of which was conducted by Toshiba, have shown that at normal living room viewing distances, the screen has to be 42-inches or larger for the average viewer to discern the difference between SD and HD. Despite this fact, which is related to the acuity of the eye, sales of smaller HD screens continue to do well and owners no doubt appreciate the quality of the image.

There are trade-offs in almost every area of home entertainment in both sound and pictures, and it is rash for any manufacturer to assume that higher fidelity to the original will by itself boost sales.

The quality of the sound from the Sony CD Walkman – and to a lesser extent the MiniDisc Walkman – remains far better than the format that all-but replaced it, the well-known mp3 player. Digital Audio Broadcasting (DAB) is a poor shadow of the FM service that the government would like to switch off, yet a 2007 Ofcom survey showed that 94% of respondents said that DAB offered “much better”, “better” or “the same” sound quality as FM. The issue is not one of performance, much more of poor and low-cost FM receiver design.

Few of us hear the un-amplified human singing voice or the natural sound of a musical instrument anymore. Since almost nothing is acoustic, quality judgements depend on experiencing the electronic and often pre-distorted sound. We ignore the natural dynamic range of the human voice or the acoustic guitar; “play loud” is the order of the day.

The visual equivalent – the range of greys between black and white – is similarly compressed on both broadcast and many cinema screens. For most of us, our eyes no longer need to adjust to the dark, street lighting pollutes the night air and “black as the night” has lost its meaning. Similarly, “fade to black” has become “fade to grey” on many domestic screens, which are judged more on their thickness than their colourimetry.

As with audio, there are genuinely high-quality alternatives to lack-lustre flat-panel displays. Video professionals admired the Sony OLED displays at the IBC exhibition. At their best, these screens resemble a window in the wall with true blacks and a wider range of colours than any LCD or Plasma display. Such quality comes at a price, which gives rise to doubts about consumer acceptance of a screen that is both smaller and more expensive than a conventional TV.

It is not that science and technology cannot enhance present-day sound and picture performance, it is just that pound for pound, investment in the quality of smartphones and tablets produces a better return.

This brings us back to Blu-ray, the near-perfect format that struggles to achieve its potential, despite creditable performance in the US and Germany over the past 12 months. It offers quality beyond satellite and terrestrial HD broadcasting and better sound and vision than most broadband connections will ever allow but it must deliver more than that in order to win the affections of the consumer.

Rovi Chief Evangelist Richard Bullwinkle regards the connected Blu-ray player as the Trojan horse in the battle for the main screen as it combines the visible and audible benefits of higher quality with the attractions of over-the-top video from the internet.

He says, “One of the things I am most excited by is the fact that so many manufacturers are building connected Blu-ray players. If you are happy with your existing flat panel, you may not want to change it just to go online. But maybe you would buy a connected Blu-ray player and plug that into it. You get all these new features and it costs, what, £150? It is a much nicer entry point for a lot of people.”

It is no accident that Blu-ray in the US and Germany outperforms the UK: Best Buy and Media Markt in those countries are among the stores that sell discs and hardware with equal enthusiasm. 

If you lead the audience to better quality entertainment in the home, perhaps you can make them buy it.

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