Sunday, December 30, 2012

Milestones of Connectivity

September 20, 2010
For an informed view on connected entertainment in the UK & Ireland, visit Cue Entertainment 


July 2010 marked a significant milestone in the evolution of the connected home. In the third week of the third quarter of this year someone, somewhere in the world, became the 500 millionth broadband subscriber. 

It has taken just 11 years to reach this landmark and the news that around a quarter of the world’s households are online is an indication of how far we have come in such a relatively short  time.

The information comes from the research company Point Topic and has been released by the industry organisation Broadband Forum to coincide with its Q3 conference on Sept. 20. Appropriately, the meeting is being held in Hong Kong, which overshadows everywhere else in the world as the first territory anywhere to achieve 100% of households passed by broadband. The figures show that the UK is in sixth place internationally, with 19 million landline connections, some way behind fourth-placed Germany (26.2 million) and just behind France, which is in fifth place with 19.5 million subscribers.

The data suggests that only 7.6 million UK households will be able to access HD streamed content reliably by the end of 2012. Of the 26 million households in Britain, 15.3 million will be limited to standard definition streaming over the same timescale and 3.1 million will have only digital terrestrial (DTT) or satellite TV to entertain them. Around 90,000 won’t even be able to receive DTT and will have to rely on satellite. 

The digital TV data and mapping specialist Apogee has come together with Point Topic to provide a dataset tracking broadband and digital TV delivery in Britain. Managing Director Louise Kavanagh says, “At the end of the last decade the whole UK was in essence a captive audience for broadcast TV.  Consumers now shift between platforms, time-skip on a regular basis and have access to an increased range of programming and other entertainment options.”

She describes the overlapping of linear, digital and interactive TV services as “the digital intersection”. The data shows that the UK audience has more choice than ever before, although access to it is something of a postcode lottery. Kavanagh says, “With complication comes opportunity, at least for those that manage to navigate the digital intersection.” 

That digital intersection is becoming ever-more complex, as it’s no longer simply a matter of buying a TV, plugging in a dish or an aerial and switching on. 

If you are tempted by the new generation of connected TVs, the seductive advertising, the promise of the whole world in your living room, you may decide to take the plunge and acquire an Apple TV for £99 or a Boxee Box for £199. Then again, the idea of a separate unit may not appeal, particularly when a 42-inch Panasonic G15 TV with Viera Cast, or the equivalent Internet@TV from Samsung with Yahoo TV Widgets, can be yours for under £1,000.
Never has the potential for consumer confusion been greater. These devices promise a lot but there are so many caveats that only the lucky urban few will be able to get the most out of their new toys. 

As it says in the small print, “One off installation payment for Freesat services whereas for Freeview HD you will need to ensure coverage is available in your local area.” To which might be added “Connected TVs require a broadband connection, only 1 in 3 customers will be able to receive streaming HD video, please consult a map if you live near Canterbury, Chester or Carlise as streaming is difficult to impossible in these areas…” 
No wonder there is a plaintive, unanswered, request on one of the many online forums, “I have just invested in a Panasonic TV that connects to the internet. Has anyone found a movie streaming or download source that works with this set up?” 

The answer for anyone determined to watch TV online may be a dedicated IPTV service, such as BT Vision. At least the supplier is committed to delivering a fixed quality of service, unlike the open internet Over The Top (OTT) services that supply the connected TV. Anyone trying to sign up for IPTV from a “not-spot” — and there are plenty of those in the UK — will be told from the outset that their broadband connection is inadequate.  

France has long been a shining example of IPTV take-up and the Broadband Forum confirms that the country has retained the top spot for subscriber numbers. There were 9.4 million hooked up at the end of Q2 this year, having attracted just short of 2 million additions in the previous 12 months. This means that France has around four times the “2.4 million French IPTV households by 2010” that some analysts were predicting only four years ago. 

The French success highlights the comments that BT Vision CEO Mark Watson made in October 2009, “We have not yet found the best way of explaining what the benefits are to consumers, and what BT Vision stands for.” In the year since Watson made those remarks, the French have signed up four times as many new accounts as BT Vision has subscribers. 

Watson must be wondering just what they have to do to make it all come right, when France Telecom seems to have no problem communicating with their home market. Giving away Sky Sports for £11.99 a month when they are paying Sky £19.00 per subscriber seems unlikely to be the winning formula. 

Despite this relative failure to get the IPTV message across, the UK sits just outside the Top 10 IPTV nations of the world in eleventh spot, having added just 19,000 new subscribers in Q2, 2010 to record a 9.16% increase in the year. 

But France is set to lose its crown, probably within the next year. IPTV is really taking off in China and the Point Topic data indicates that the French lead in the absolute number of subscribers will end within the next half year. Although the 6.8 million IPTV viewers in China (including Hong Kong and Macao) are but a tiny fraction of the population, net additions in Q2 2010 of 421,000 indicate just how fast IPTV is catching on.

The research commissioned by the Broadband Forum shows that Europe has nearly a third of the world’s fixed line broadband connections, ahead of the Americas but some way behind Asia, which has a more than 40% share. The Middle East and Africa together account for just 3% of the global total.

The IPTV picture is different. Thanks mainly to the French, Europe has 49% of the world’s IPPTV market, Asia has 32% and the Americas account for 18% 

Watching television over the internet is on the increase everywhere. The data released today shows that the percentage of the world’s broadband lines carrying IPTV services, currently 7.7%, is rising in direct proportion to the 12% annual growth of broadband infrastructure.

In difficult times, opportunities such as this are hard to come by. The message for the UK seems clear; ignore this trend and we will miss out on a burgeoning market opportunity for both hardware and software. Connected TV is here to stay, only time will tell whether OTT or IPTV will be winner.

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